Privacy Policy
Effective Date: 10 Jul 2025
This Privacy Policy explains how we collect, use, and protect your personal data. azyvo.com ("we", "us", "our") is the primary data controller for this website.
It’s important to read this Privacy Policy alongside any other privacy notices we may provide on specific occasions when collecting or processing your personal data. This policy supplements those notices and is not intended to override them.
Changes to this Policy
We may update this Privacy Policy at any time. Updated terms will take effect 30 days after posting. We will announce any material changes by email.
Our Commitment
We respect your privacy and are committed to protecting the personal information you share with us. This policy explains what data we collect, how we use it, and your rights.
Information We Collect
- Name, billing and delivery address, payment details, phone number, and email (for order processing and communication)
- Email address for order confirmation and marketing (if you opt in)
- Account registration details (name, email, password, country, IP address)
- Customer service communications
- Browsing behavior on azyvo.com
- Marketing activity data (if you are a customer or have given consent)
- Gift recipient details (name, address, and contact information)
- Call recordings for training and fraud prevention
Cookies
We use cookies to enhance your browsing experience and personalize content. Cookies are small files stored on your device that remember preferences and help tailor our site to your interests.
How We Use Your Data
Your personal information is used to:
- Fulfill orders and provide services
- Process payments and prevent fraud
- Communicate regarding your orders
- Conduct marketing (if you have opted in)
- Improve website performance and user experience
- Comply with legal requirements
Data Sharing
We may share your data with:
- Our group companies for internal operations
- Trusted third-party service providers for payment processing, delivery, or marketing
- Legal or regulatory authorities where required
International Data Transfers
Your data may be transferred and stored outside the EEA with appropriate safeguards in place.
Marketing Preferences
You may choose to receive marketing communications via email, SMS, or post. You can unsubscribe at any time. To opt out, contact us at sale@azyvo.com
Security Measures
We use Secure Socket Layer (SSL) encryption and follow industry best practices to safeguard your data from unauthorized access.
Links to Other Websites
Our website may contain links to third-party sites with their own privacy policies. We are not responsible for their practices.
Complaints
If you have questions or complaints regarding this Privacy Policy, contact us at:
Email: sale@azyvo.com
Phone: +852 46534438
